Volunteer Services
  Christine Thomas - Coordinator of Volunteer Services

Welcome to Volunteer Services at The Centre. Please read the following list of volunteer job descriptions which will help you decide what volunteer position might fit best for you.  Volunteer Services Pamphlet!


Out On The Shelves Library

Out on the Shelves Library is Canada’s largest Queer library, with close to 5,000 titles in the collection. The Library is fully staffed by volunteers. Library volunteers train by way of a mentoring system to ensure they are well versed in shift librarian duties. Duties include: checking in/out material, shelving and shelf reading, performing material searches on the library computer, selling Centre memberships, and tracking overdue books. Some volunteers perform special tasks for the library, such as cataloging new items into the collection (using the library of Congress system). The library committee, open to all library volunteers, meets the first Wednesday night of every month to work on issues related to the organization and operation of the library.

Those interested in volunteering in the Library must

  • make an initial volunteer commitment of 8 months
  • commit to working at least 9 hours per month
  • have a knowledge of queer books or a willingness to learn
  • be detail oriented
  • be people oriented
  • understand and maintain professional boundaries
  • be responsible, consistent and trustworthy
  • be willing to work as part of The Centre’s volunteer and staff team

If you are interested in applying to volunteer at the library download a Volunteer Application Package Information

Do you want more information on the Library as a Centre Program?

 

Prideline

The Prideline is The Centre’s peer support/information referral phone line, staffed 7 evenings per week by trained volunteers. All Prideline volunteers complete an 8 week training (1 evening per week) which takes place approximately three times per year. The Prideline training covers topics such as: communication skills, same sex domestic violence, suicide prevention, Ethno-cultural diversity and immigration/refugee issues, Transgender issues, youth issues, safer sex, and resources/referrals. The aim is to have well informed, supportive, non-judgmental volunteers staffing the Prideline. Prideline shifts are doubly staffed to ensure Prideline volunteers are have support and can offer quality peer support services to both callers and walk-ins.

Those interested in volunteering on the Prideline must

  • make an initial volunteer commitment of one year
  • commit to working at least 9 hours per month
  • be able to complete the 8 week Prideline training in its entirety
  • be stable in their own lives
  • understand and maintain professional boundaries
  • be non-judgmental and supportive
  • be responsible, consistent and trustworthy
  • be committed to showing up for, and completing, all shifts
  • be willing to work as part of The Centre’s volunteer and staff team

If you are interested in Prideline volunteers work download a Volunteer Application Package Information

Do you want more information about the Prideline as a Centre Program?

 

Reception Services

The Centre’s Reception Services is a key Centre program fully staffed by volunteers. Volunteers complete a 3 hour orientation training for reception and mentor on with a veteran receptionist for two shifts. Volunteering in reception includes dealing with incoming calls and walk-ins, distributing messages to staff and other volunteers, providing information and referrals to patrons, scheduling appointments for services such as counselling and the legal clinic, and performing office support duties for staff such as faxing and photocopying. Reception volunteers also provide some peer support to those who call or walk-in if necessary, with the aim of referring the person to appropriate services.

Those interested in volunteering in Reception Services must

  • make an initial volunteer commitment of eight months
  • commit to working at least 4 hours per week on a set shift
  • be able to complete the 3 hour reception training
  • be stable in their own lives
  • understand and maintain professional boundaries
  • be non-judgmental and supportive
  • be responsible, consistent and trustworthy
  • be committed to showing up for, and completing, all shifts
  • be willing to work as part of The Centre’s volunteer and staff team

In addition, the receptionist is responsible for creating a welcoming and supportive atmosphere in the reception and lounge areas.

If you are interested in Centre Reception work download a Volunteer Application Package Information

Do you want more information on the Reception as a Centre Program?

 

Gab Youth Services

Gab Youth Services offers drop-ins, support, and events for lesbian, gay, transgendered, bisexual, questioning youth and their allies. Volunteers can be involved with Gab by helping to facilitate drop-ins. Gab also puts on special events and projects which may require volunteer involvement, such as field trips and dances.

Those interested in Gab volunteer work must

  • make a reasonable commitment time
  • agree to a criminal record check
  • be stable in their own lives
  • have a respect for, and desire to support, youth
  • understand a "harm reduction" model for working with youth
  • understand and maintain professional boundaries
  • be non-judgmental and supportive
  • be responsible, consistent and trustworthy
  • be willing to work as part of The Centre’s volunteer and staff team

If you are interested in volunteering for Gab download a Volunteer Application Package Information

Do you want more information on Gab Youth Services as a Centre program?

 

Group Work

Centre groups generally function as peer support groups and are facilitated by volunteers. Each group always has two volunteer facilitators to ensure safety and support for group members. The Centre has offered a variety of groups, some short term and some ongoing. Current examples are our men and women’s 8 week coming out groups and our a women’s ongoing drop-in group.

Applicants interested being facilitators in peer support groups must

  • have a background or education in peer support/group work or a related area
  • make a commitment to facilitate the group to its completion
  • be stable in their own lives
  • understand and maintain professional boundaries
  • understand issues of confidentiality related to group work
  • be non-judgmental and supportive
  • be responsible, consistent and trustworthy
  • be willing to work as part of The Centre’s volunteer and staff team

If you have an idea for a group and the skills/experience to make it happen, attach a proposal to your volunteer application form!!

If you are interested in volunteering to facilitate a peer support group download a Volunteer Application Package Information

Do you want more information on peer support groups as a Centre Service?

 

Workshops

The Centre has offered a variety of workshops in the past, some of which have been facilitated by Centre volunteers. There have been volunteer facilitated workshops offered on Queer Body Image, Clearing The Clutter (organizational skills), a Diversity Panel and a series of journal writing workshops.

If you have an idea for a workshop and the skills and experience to make it happen, attach a proposal to your Volunteer Application Package Information!!

 

Practicum Students

The Centre accepts practicum students from private counselling colleges as well as from social service or counselling related departments at community colleges and universities. The Centre has accepted practicum students from U.B.C., Erickson College, Counsellor Training Institute of Canada, and The Vancouver Art Therapy Institute in the past. Practicum students have been involved in organizing and facilitating groups, doing one-on-one and couple counselling, and performing generalist social work duties.

We aim to provide a supportive and educational practicum for students while providing a professional and supportive service to the lesbian, gay, transgendered, bisexual communities, and allies. Therefore we seek practicum students who have a knowledge of, and sensitivity to, the LGTB communities.

The Centre does not have a clinical counsellor on site, but we do provide supportive supervision for practicums. There are a number of staff on site with Masters level degrees in the social service and educational fields.

The Centre is also interested in taking students on practicum that fall outside of the social service fields. We welcome applications from practicum students in the following areas of study: library related studies, women’s studies, office support programs, computer related programs.

If you are interested in doing your practicum at The Centre, contact Volunteer Coordinator at 604 685-7589 or email volunteerservices

 

Computer Work

The Centre utilizes the services of volunteers for a variety of computer related work. Volunteers generally work compiling and inputting statistical data for Centre programs, or updating and maintaining the volunteer information data base. There are also possibilities for work on posters and the volunteer newsletter.

If you are interested in volunteering for computer related work download a Volunteer Application Package Information

 

Special Events & Projects

There are a variety of volunteer driven special events and projects that take place at The Centre. Some examples are: the Pride Day float building committee; information tables at various events around Vancouver; workshops and conferences put on by The Centre’s Education & Outreach Services; ongoing renovations and repairs at The Centre; The Centre’s volunteer newsletter; and more.

Being involved as a special events volunteer provides a valuable service to the community, as well as allowing you lots of flexibility and a varied volunteer experience.

If you are interested in volunteering for special events at The Centre download a Volunteer Application Package Information

 

Body Work

The Centre offers a variety of volunteer appreciation activities to it’s volunteers. One popular volunteer appreciation service has been non-intrusive body work. Reiki, reflexology, and healing touch are three practices The Centre has offered volunteers on a weekly basis. Generally, a body work volunteer would offer 1/2 hour sessions to other volunteer once per week.

An applicant interested in doing volunteer appreciation body work at The Centre must

  • have appropriate training and experience in their body work area
  • be able to work independently
  • understand and maintain professional boundaries
  • be responsible, consistent and trustworthy
  • be willing to work as part of The Centre’s volunteer and staff team

If you are interested in volunteering to do body work at The Centre download a Volunteer Application Package Information

 

     

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